Introduction

At Meghdoot Pharma, we strive to ensure customer satisfaction with our products. If you are not entirely satisfied with your purchase, we are here to help.

Eligibility for Returns

 You have 30 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging and must have the receipt or proof of purchase.

Return Process

 To initiate a return, please contact our customer service at mdootmeditex@gmail.com or +91 22-4962 2201/02 with your order details. We will provide you with a return authorization and instructions on how to send back your item.

Refunds

Once we receive your item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Exchanges

 If you need to exchange an item for the same product, please contact us at mdootmeditex@gmail.com or +91 22-4962 2201/02. We will guide you through the process.

Exceptions

Some items are non-returnable, including perishable goods, opened products, and any item not in its original condition. Please contact us for more information about specific products.